View our summer camp refund and cancellation policy.
For all other activities, refunds will be given when:
- Girl Scouts Western Pennsylvania cancels council activity
- Financial Assistance is not awarded and the registrant has made a partial payment
- Registrant cancels their registration by the posted registration deadline for programs/training
- Registrant cancels their registration within two weeks of their summer camp start date
- Travel activities: refer to each activity for their specific refund policies
To cancel your registration and request a refund, complete the Event Cancellation and Refund Request Form.
Refund requests submitted after these deadlines will be considered when a registrant cancels due to illness, family illness, or family emergency and approved by Council.
Refunds will NOT be given for deposits, late arrivals, early departures, no-shows, or participants who leave due to behavior or due to dissatisfaction. Financial Aid will not be refunded to members upon cancellation of the activity.
Deposits are non-refundable and non-transferable.
Refunds could take up to 30 days to process.
Note: If you want to transfer your registration to another member, please use the Event Transfer Request Form.
Cancellation
In the event of inclement weather (which may also affect phone and internet connection for virtual events), you may call 800-248-3355 to see if the event is still taking place. A message will be left on the voicemail system if the event is canceled. We are a twenty-seven-county Girl Scout council. Remember that weather patterns vary drastically from one area to another (and technology is never perfect for virtual events).
